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The latest reports from users having issues in Brooklyn come from postal codes 11221, 11215, 11213, 11211, 11203, 11226, 11210 and 11218.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 272,294 ratings
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Problems in the last 24 hours in Brooklyn, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Brooklyn, Kings County, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, New York City, The Bronx, Queens, Newark, Hoboken, East Newark, Jersey City, Staten Island, North Arlington, Union City, Nutley, North Bergen, Lawrence and West New York.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Internet | |
| Brooklyn | Internet | |
| Brooklyn | Internet | |
| New York City | Internet | |
| Brooklyn | Internet | |
| The Bronx | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Brooklyn, New York
Latest outage, problems and issue reports in Brooklyn and nearby locations:
- Rich Beranek (@rich_beranek) reported fromQueens, New York
I finally got my internet account fixed. I moved 5 miles away. @GetSpectrum is it really that challenging to move an account to a different address?Also, don’t try to sell me stuff during an hour long phone call while I’m trying to get you to fix your mistakes.
- DoM1NATOR (@theDOM1NATOR) reported fromQueens, New York
Wow @GetSpectrum after 8 tech visits and 3 hardware changes still subject to rolling blackouts in serviceHope you can pay my salary since you are essentially prohibiting me from being able to work and earnBoss man ain’t too pleased#WFH #spectrumsucks #FridayFeeling
- CloseupFloss (@CloseupFloss) reported fromManhattan, New York
@Ask_Spectrum your apologies are falling on deaf ears all i want is the service i paid for.and if you can't assure me that which you haven't i'd like some type of compensation just like if i'm ever late on my bill you take late fees
- Matthew Casper (@Caspermatthew) reported fromBrooklyn, New York
@Ask_Spectrum why is CBS unavailable? Please fix this immediately!
- DoM1NATOR (@theDOM1NATOR) reported fromQueens, New York
Sorry about the internet quality @GetSpectrum can’t just be good. “Fixed” the issue they claimed but not seeing the result. Bad bitrate but THE SHOW MUST GO ON!!!
- camille belesi (@BelesiCamille64) reported fromQueens, New York
@Ask_Spectrum Hi having problems with channel 2 again
- Tim Doherty (@TDo23) reported fromManhattan, New York
@Ask_Spectrum Thanks for confirming that you processed my refund on a gift card and put the liability on a 3rd party that I now have to chase down to access my own money dissolving Spectrum from the process?!? Such a scam. @NewYorkStateAG I was never given any options either. #fail
- CloseupFloss (@CloseupFloss) reported fromManhattan, New York
i'm sorry but @Ask_Spectrum you said this issues would be resolved by 11:30 pm now it's 2:30 am and i still don't have service! will i be getting some type of refund? i mean y'all charge for late fees?! so late fee me so cash into my account for your bad service
- CloseupFloss (@CloseupFloss) reported fromManhattan, New York
@Ask_Spectrum unless your gonna compensate me leave me be i've already talked to 6 different people none were a help so i doubt you can do anything but try and sugar coat how awful your services are! i'll be canceling tbh not worth my 200 bill
- DJM (@DJM87_) reported fromBrooklyn, New York
@GetSpectrum @Ask_Spectrum this is the third time in 4 months I’ve had to deal with an internet outage. I work from home and you’re service is becoming a liability. Fix it or we’re gone.
- Tim Fullerton (@TimFullerton) reported fromBrooklyn, New York
@Ask_Spectrum our Internet in Brooklyn is super spotty. TV us buffering like crazy (never happened before). Can you help?
- Zev Gotkin (@ZevGotkin) reported fromQueens, New York
@Ask_Spectrum Light is on but WiFi not working in Queens. Is there an outage?
- jamie mandel (@mandeljams) reported fromBrooklyn, New York
@Ask_Spectrum I’ve just received my bill and I did not receive any sort of refund for the outage. Please advise ASAP.
- alissa✨☠️ (@alissaax3) reported fromManhattan, New York
@Ask_Spectrum is there issues with Spectrum’s service right now? Just lost cable for no reason
- alissa✨☠️ (@alissaax3) reported fromManhattan, New York
@MetsMike_129 @GetSpectrum it’s not customer service for me it’s the actual services I’m getting for my money. Verizon was so much better for basically the same price but my new building is wired with spectrum so I was sol
- CloseupFloss (@CloseupFloss) reported fromManhattan, New York
@Ask_Spectrum @GetSpectrum is the worst service i have ever dealt w i've had no internet since 11:30pm and when i call to get a time est. they're all smart *** people w smart *** comments! SO UNPROFESSIONAL AND @Ask_Spectrum DONT TWEET ME UNLESS YOU FIXING MY SERVICE!
- ac@1763 (@ac1763) reported fromManhattan, New York
@Dvano1 @TomScibelli @Ask_Spectrum Its not working. Where my NFL
- Ilana Maier (@IlanaMaier) reported fromManhattan, New York
@Ask_Spectrum my internet’s been down all afternoon. What gives?!
- Mark Tyner (@mtnyc1989) reported fromQueens, New York
@Ask_Spectrum horrible service WTF?
- Will Sisskind, "The Creative Fool" (@wmsisskind) reported fromBrooklyn, New York
@Ask_Spectrum: Any idea what's happening with Internet service in Brooklyn now? Haven't been able to connect for almost an hour. Please advise.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Granny Panties 🌊🌈🧷📎 (@P4Funk) reported
@nia09431686 @Ask_Spectrum I just tried as well. 3 days down tho? Get your sh*t together spectrum.
- nik nik . ✨ (@Bitch_ItsNikNik) reported
@GetSpectrum Im gonna need a discount on my bill. This is the second ******* time in a month my tv AND internet have gone out for hours. **** is ridiculous.
- Joe Damico (@gibson1115) reported
Do not switch your cell phone over to @GetSpectrum. They have terrible customer service and don’t know what they are doing. I’m stuck without a phone until maybe Monday but could be longer because they don’t know how to port. Spectrum is trash
- Jane Talbert (@janeetalbert) reported
@Ask_Spectrum Hey guys, please help me.
- Darren Ward (@SleezyWeezelSle) reported
why do you guys have to make my internet so slow all the time @GetSpectrum
- Nick Garcia (@ItsNickG) reported
@GetSpectrum internet is not working right when I need to do my homework assignment. Anyone else having issues?
- Mason Reuter (@masonreuter) reported
So ******* frustrated with @GetSpectrum - ongoing outages in a new neighborhood should not be a thing! And when there are outages, please accept responsibility and stop putting on the customer and their equipment! Unacceptable!
- DEAD💀SERIOUS (@djdeadserious) reported
Internet is down but @GetSpectrum reports no outages in the area. What does that mean??
- boy mom💙🐻 (@mzjpetite_) reported
@GetSpectrum plz count your f*ckinnnn days because wtf I gotta log into work 😒
- James Gilbert (@Gatorsfan77) reported
@Ask_Spectrum Why bother you guys have fix a damn thing with your service and look lost it again. Why should i dm my information if you won't do anything to fix it?
